A file won't open, a link has expired, you can't find the palette, or you just finished a page and want to show it off — write, we read everything and reply within 1–2 business days.
To help us help you faster
- your order number, or the email you used to buy;
- the design name;
- your device and app — for example iPad + Procreate, or Android + ibisPaint X;
- a screenshot if something looks wrong.
Before you write
Most answers are already in the FAQ: opening files in Procreate, painting on Android, printing and refunds.
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